Does Step2 offer free returns? What's their exchange policy?

What's Step2 returns and exchanges policy? Can you return in-store? How many days do you have to return items to Step2 for a full refund? Do I need a receipt to return my item to Step2? Do items need to be in new condition?
Returns & exchanges policies rating: 1.0 - 1 ratings

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It looks like Step2 may not offer free returns & exchanges. See 6,408 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jun 24, 2017

No, Step2 does not offer free returns and exchanges for all items. Step2's policies regarding exchanges can change, so it would be helpful to visit their website for the most current information at returns and exchanges policy page.

Also, you can check their homepage to see if they have any additional updated info on returning items.

Learn more at step2.com.

Shopping tip: (December 10, 2018): Use promo code WELCOME182395 to save $5 off at step2.com — redeem it here. You can also view more Step2 promo codes.

As of Monday, Amazon.com is also offering 50% off Step2 items on their website.

Update: we've found 8 more toy stores that currently offer free returns & exchanges and 256 toys, kids & baby stores that are offering free returns & exchanges . You can also view all 6,408 stores that offer free returns & exchanges across all categories.

This user rated Step2's returns & exchanges policies: 1.0
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About Step2

Step2 is a mid-size toy stores company operating the e-commerce site step2.com. Step2 sells its products and services in the toy stores vertical, offering discounts and promo codes to its customers infrequently. Step2 has good ratings among shoppers on Knoji, with 15 ratings and an average rating of 3.8 stars. Step2 scores well compared to other brands in the toy stores industry, providing 6 e-commerce features to better serve its customers.

Step2's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
It appears that Step2 may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
Step2 offers free shipping on all qualifying orders. Get free delivery on your order from Step2, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Step2 may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Step2 may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Step2 may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Step2 may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Step2 may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Step2 supports a promo code box on their website. Check the Step2 promo codes page for the latest coupon codes from Step2. Read full answer >>
Black Friday Ad:
Maybe
It appears that Step2 may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Step2 may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Step2 may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Step2 may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Step2 offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Customer Reviews:
Maybe
It appears that Step2 may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Step2 may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Step2 may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Step2 may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Step2 offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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